Brand Overview
AllySpin is an online casino platform that has been operating since 2018. The site is owned by Soft2Bet Ltd, a company with offices in Malta and Gibraltar. AllySpin targets players from around the world, offering its services in multiple languages, including English, German, Spanish, French, Italian, Portuguese, Russian, Chinese, and several others.
The casino’s theme ally-spin.ca revolves around travel and exploration, which is reflected in the site’s design and branding. Players can choose to explore destinations such as New York City, Paris, or Tokyo by clicking on icons of landmarks or symbols associated with each city. This feature adds a unique touch to an otherwise standard online gaming experience.
Registration Process
Signing up for AllySpin takes only a few minutes. Clicking the "Sign Up" button at the top right corner of the screen leads to a straightforward registration form that requires basic information:
- Choose your country and currency.
- Enter your name, email address, password (and confirming it), date of birth, phone number, and a security question.
Once submitted, players receive an automated message with a verification code via email or SMS. Entering the provided code successfully completes the registration process. AllySpin uses an automatic account validation system that may flag accounts for additional scrutiny if suspicious behavior is detected during initial registration attempts.
Account Features
After logging in to your newly created account:
- Profile and Account : In "My Account," players can manage settings, such as their time zone or preferred currency.
- Games Lobby : This section allows users to navigate through various categories of games (more on this later) with quick access links for slots, table games, live dealer experiences, sportsbook, and virtual sports options.
- Deposit/Withdrawal : Here players manage payments by adding funds, checking deposit history, or requesting withdrawals.
- Bonuses and Promotions : This page lists active promotional offers alongside terms and conditions.
Bonuses
AllySpin offers an enticing variety of promotions to attract both new and existing players:
- Welcome Bonus Package : Comprises up to €250 for the first three deposits (€100, 50%, no wagering; €125, 75% + 10 FS on specific slots).
- Regular Promotions : Includes daily bonuses with bonus spins or reloads.
- VIP Program : Players advance through levels as they gain loyalty points, unlocking higher rewards.
Payments and Withdrawals
Supported deposit methods:
- Credit/Debit Cards (Visa, MasterCard, Maestro)
- E-wallets like Skrill, Neteller
- Cryptocurrencies: Bitcoin
- Online banking systems in some countries
Withdrawal options mirror deposits for most currencies but exclude Bitcoin and e-check services.
Players must verify their account to be eligible for withdrawals:
- KYC (Know Your Customer) Documentation : AllySpin requests proof of identity, address, or both.
- Minimum Withdrawal Limits : €10 with some variations depending on the payment method used.
- Withdrawal Processing Time : 24 hours to up to a week for verification purposes.
Game Categories and Software Providers
AllySpin offers over 3000 games from top-tier providers:
- NetEnt
- Play’n Go
- Microgaming (not listed on the website)
- Pragmatic Play
- Yggdrasil Gaming
- Evolution Gaming
Games can be filtered by software provider and genre through multiple categories like Slots, Table Games, Live Casino, Virtual Sports, Esports Betting.
Mobile Version
The casino operates seamlessly across mobile platforms with no requirement for a separate app download:
- Responsive Design : AllySpin adjusts its layout to fit screen sizes.
- Touch Interface : Easier navigation and button use on smartphones or tablets.
Players can access their accounts by logging in through the official website from their smartphone or tablet, using a standard web browser.
Security and License
AllySpin prioritizes player security:
- SSL Encryption : Data transferred over HTTPS for secure transactions.
- GDPR Compliance : Respect for user data rights under the General Data Protection Regulation (EU) 2016/679.
- License : Operates with a license from the Malta Gaming Authority and follows Gibraltar’s regulations.
Customer Support
Support can be accessed through:
- Live Chat: Available daily, including weekends
- Email Contact Form: Responses are prompt but not always immediate due to different time zones.
- Frequently Asked Questions (FAQ) Section: Addresses common inquiries on account creation, payments, games, and more.
User Experience
The user interface is clear-cut with prominent icons for direct access to various sections of the website:
- Prominent Features : Clear indication of active promotions and bonuses.
- Game Filtering : Effective categorization by provider or genre.
- Responsive Navigation : Easy access to account management, payments, and customer support.
AllySpin excels in both the quantity of games offered (over 3000) and variety through partnerships with several top software providers, making it a solid option for gamers seeking diversity. The lack of clear information regarding Microgaming’s involvement is puzzling but may be related to licensing or market-specific arrangements.
Performance
Given its features and offerings, AllySpin performs well across different areas:
- Game Diversity : High quality through multiple software providers.
- Payment Flexibility : Suitable methods for most players from various regions.
- Promotions : Regular incentives cater to both new and existing customers.
- Support : Adequate options (live chat, email, FAQs) covering common queries.
While AllySpin lacks certain elements such as a specific review page or detailed explanation of its VIP Program specifics on the website, it remains competitive in today’s market.